Legal
Refund & Cancellation Policy
Last updated: 13 October 2026
This policy explains how cancellations and refunds work for services provided by Rushabh Consultancy. Because we provide professional services rather than physical goods, refunds depend on the work already performed.
1. Cancellation by the client
You may cancel a monthly engagement by giving 15 days’ written notice (email is sufficient). Your final invoice will cover services provided up to the end of the notice period, plus any non-refundable third-party costs incurred on your behalf with your approval.
2. Monthly billing
We invoice at the end of each month for services already provided, so you do not pay in advance for future work. Fees for services already delivered in a completed month are non-refundable, except as described below.
3. Advance payments
If you have paid any amount in advance and the engagement ends before that work is performed, we will refund the unused amount, less any bank or payment processing charges.
4. Defective deliverables
If a deliverable does not meet the agreed specification, we will first fix it at no extra charge. If we cannot fix it within a reasonable time, we will offer a partial or full refund for that deliverable.
5. Cancellation by us
If we have to cancel an engagement, we will give written notice, hand over all completed work, and refund any amount paid for work not yet performed.
6. How refunds are paid
Approved refunds are processed within 7–14 business days to the original payment method or bank account, in the original currency where possible.
7. Contact
To request a cancellation or refund, contact us with your invoice number.
Rushabh Consultancy
Email: contact@rushabhconsultancy.dev
Phone: +91 94263 08880
Address: 727, Near Zalak Hotel, Near Canal, Petlad Road, Piplag, Nadiad, District Kheda, Gujarat 387355, India
